Generative AI is great; from what I can tell, it’s here to stay.

Creating consistent terminology at any SaaS company can be a headache, but it doesn’t have to be!

Verbs tell users what to do next to progress in their user journey, but which one do you use and when?

Can adding well-known images enhance your documentation to make it more visually appealing?

Sentence casing. To capitalize or not to capitalize - a question I’ve consistently dealt with as a Content Designer, from technical documentation to in-product text and microcopy.