✏️ Improving the user experience with emojis

Back in March 2020, I had the pleasure of writing an article for Communicator, a quarterly technical communications magazine based out of the UK and put out by the Institute of Technical Communicators (ISTC).

The article, entitled Improving the user experience with emojis, focuses on:

• The difference between:

  • Emoticons

  • Smileys

  • Emojis

• When it’s good to use emojis

  • They can appeal to different intelligence and learning styles

  • They’re excellent for organizing article headings

• When it’s not so good to use emojis

  • Don’t use emojis to replace words

  • Be careful of the context when you’re writing for an international audience (e.g., don’t use ‘👏‘ in China 🙃)

The pros, I argue, outweigh the cons and you can see from this website that I use emojis to communicate and make your experience more colourful and meaningful. 🌈

To read the article, check it out in the Spring 2022 edition of Communicator.

Let me know what you think!